Privacy Policy
A LEGAL DISCLAIMER
The explanations and information provided in this Privacy Policy are general and high-level descriptions of how Artezen manages personal data within the scope of its services. This document is not intended to constitute legal advice, nor should it be relied upon as a recommendation regarding the specific privacy practices you should adopt for your own business, as Artezen cannot anticipate the unique legal requirements, operational policies, or compliance obligations applicable to each Client. Artezen reserves the right to update, modify, or revise this Privacy Policy at any time without prior notice, and is not liable for any damages arising from inaccuracies, omissions, third-party actions, or security issues beyond its reasonable control. We recommend that Clients seek independent legal counsel to understand their own legal responsibilities and to assist in creating or reviewing their privacy-related documentation. Continued use of Artezen’s services constitutes acceptance of the most current version of this Privacy Policy.
Effective Date: 01/12/2025
1. Introduction:
This Privacy Policy outlines how Artezen (“Agency”, “We”, “Us”) collects, uses, stores, and protects personal information provided by clients, prospects, website visitors, and users of our services (“You”, “Client”).
By accessing or using our services, you acknowledge and agree to this Privacy Policy.
2. Information We Collect:
We may collect the following types of information:
2.1 Personal Information
- Name
- Email address
- Phone number
- Business information
- Billing details
- Login access provided for advertising or CRM setup
2.2 Marketing & Advertising Data
- Website analytics
- Campaign performance data
- Conversion tracking data
- Platform interactions (Google, Meta, etc.)
2.3 Technical Information
- IP address
- Browser type
- Device information
- Cookies and tracking data
2.4 Client-Provided Data
- Business assets such as images, videos, website links, creatives etc
- Sales data necessary for performance tracking
- CRM access and lead data where applicable
3. How We Use Your Information:
We may use the information collected for the following purposes:
3.1 Service Delivery
- Running advertising campaigns
- Building funnels, websites, or automation workflows, etc
- Setting up CRM and lead management systems
3.2 Communication
- Providing updates, support, and reports
- Sending service-related notifications
- Responding to inquiries or requests
3.3 Internal Operations
- Improving our services
- Ensuring data security
- Conducting research and analysis
3.4 Legal Compliance
- Preventing fraud
- Complying with laws, regulations, or court orders of India.
We do not sell or rent your personal information to third parties.
4. Data Storage & Security:
4.1 We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
4.2 Only authorized personnel have access to your sensitive information.
4.3 Despite our efforts, no digital system is 100% secure. The Client acknowledges this inherent risk.
5. Data Sharing:
We may share your data only in the following cases:
5.1 Third-Party Tools
Platforms or tools required to deliver our services, such as:
- Google Ads
- Meta Ads Manager
- CRM platforms (GoHighLevel, HubSpot, Zoho, etc)
- Analytics tools
- Payment processors
5.2 Legal Purposes
If required by:
- Law enforcement
- Regulatory authorities
- Legal proceedings
5.3 Contractors & Service Providers
Strictly for completing service-related tasks and only under confidentiality obligations.
6. Client Responsibilities:
The Client agrees to:
- Provide accurate and lawful data
- Ensure they are authorized to share any third-party information
- Maintain confidentiality of shared login credentials
- Notify the Agency of any unauthorized access or security breach on their end
7. Data Retention:
7.1 We retain client information only for as long as necessary to deliver services or comply with legal requirements.
7.2 Upon termination of services, the Agency may delete, revoke, or restrict access to deliverables, platforms, or shared assets unless retention is required by law.
7.3 Clients may request deletion of personal data unless retention is required by law.
8. Cookies & Tracking Technologies:
We may use cookies and similar technologies for:
- Website analytics
- Tracking user behavior
- Improving user experience
- Optimizing marketing campaigns
Client/s may disable cookies in their browser settings, but some features may not function properly & Agency shall not be liable if results don't meet criteria of contract.
9. Third-Party Links:
Our website or communications may contain links to third-party platforms.
We are not responsible for:
- Their privacy practices
- Their data security
- Their content or policies
Clients should review their policies separately.
10. Minor Policy:
Our services are not intended for individuals under the age of 18 due to legal taxation purposes.
We do not knowingly collect personal data from minors.
11. Policy Updates:
Artezen reserves the right to update this Privacy Policy at any time.
Changes will be effective upon posting. Continued use of our services indicates acceptance of updated policies.
12. Contact Information:
For any questions about this Privacy Policy or data management, contact:
Email: info@artezen.co
Phone: +919427932311
Address: B-202, Privilon, Bopal-Ambli Rd, SG Highway, Ahmedabad, Gujarat 380058